General Fireplace Questions
1. What types of fireplaces do you install?
We install gas, wood-burning, and electric fireplaces, as well as custom-built fireplace solutions. Our team works with leading brands to provide high-quality options that fit your home’s style and heating needs.
2. How do I choose the best fireplace for my home?
Choosing the right fireplace depends on factors such as fuel type, home layout, heating efficiency, and personal preference. Our team offers free consultations to help you find the best fit based on your needs and budget.
3. Do you provide custom fireplace designs?
Yes! We specialize in custom fireplace design and masonry work to create a unique focal point for your home. Whether you prefer modern, traditional, or rustic styles, we can bring your vision to life.
Installation & Conversion
4. How long does it take to install a new fireplace?
The installation timeline varies based on the type of fireplace and any customizations. Standard gas or electric fireplace installations typically take a day, while wood-burning fireplaces or custom-built designs may take longer.
5. Can you convert my wood-burning fireplace to gas?
Absolutely! We specialize in gas log conversions, allowing you to enjoy the convenience and efficiency of a gas fireplace while maintaining the charm of a traditional hearth.
6. What is the cost of a new fireplace installation?
Pricing varies based on the type of fireplace, materials, and labor. We offer free estimates to help you plan your investment.
Maintenance & Safety
7. How often should I have my fireplace cleaned?
For wood-burning fireplaces, we recommend an annual chimney sweep to remove creosote buildup and ensure safety. Gas fireplaces should be inspected yearly to check for leaks and efficiency.
8. What are signs that my fireplace needs repair?
Common signs include smoke entering your home, difficulty lighting the fire, unusual odors, cracks in the masonry, or a weak flame. If you notice any issues, contact us for an inspection.
9. Is a chimney inspection necessary if I don’t use my fireplace often?
Yes! Even if your fireplace isn’t used frequently, debris, moisture, and small animals can cause blockages or deterioration over time. A professional inspection ensures your fireplace remains safe and functional.
10. How do I maintain my gas fireplace?
Gas fireplaces require minimal maintenance but should still be inspected annually. Keep the glass clean, check for debris around vents, and ensure the pilot light operates correctly.
Energy Efficiency & Upgrades
11. What are the benefits of upgrading my fireplace?
Upgrading your fireplace can improve heating efficiency, reduce energy costs, enhance aesthetics, and increase your home’s value. Newer models also offer smart technology and eco-friendly features.
12. Are energy-efficient fireplaces worth it?
Yes! High-efficiency gas inserts, EPA-certified wood stoves, and smart thermostatic controls can significantly reduce heating costs while providing consistent warmth.
Outdoor Fire Features
13. Do you install outdoor fire pits and fireplaces?
Yes, we specialize in custom outdoor fire features, including wood and gas fire pits, outdoor fireplaces, and built-in patio heating solutions.
14. Are outdoor fire pits safe?
When professionally installed and maintained, outdoor fire pits are safe and add a beautiful ambiance to any backyard. We follow local fire codes and safety standards to ensure proper ventilation and placement.
Scheduling & Service Areas
15. How do I schedule an appointment?
You can contact us by phone, email, or through our website to schedule a consultation or service appointment. We offer flexible scheduling to accommodate your needs.
16. What areas do you serve?
We proudly serve Kerrville and the surrounding Texas Hill Country communities. If you’re unsure whether we cover your location, reach out to us!
17. Do you offer emergency fireplace repairs?
Yes, we provide emergency repair services for urgent fireplace and chimney issues. If you experience a safety concern, contact us immediately.
Promotions & Special Offers
18. Do you offer financing options?
We do not offer direct financing at this time. However, we provide consultations to help you explore affordable solutions and budget-friendly arrangements for your fireplace installation or upgrade.
At this time, we do not offer financing options. However, we provide free estimates and work with you to find a solution that fits your budget.
19. Are there any current promotions or discounts?
We offer special discounts for veterans and first responders as a token of our appreciation. Check our Promotions page or contact us for details.
20. Why should I choose Kerr Fireplace?
With over 20 years of experience, expert craftsmanship, and a strong commitment to customer satisfaction, Kerr Fireplace is the trusted choice for fireplace installation, service, and maintenance in the Texas Hill Country. We offer high-quality products, personalized solutions, and reliable support to keep your home warm and inviting.